Grindr Now Allows Underwear Profile Pics

Wednesday November 18, 2020

Grindr Now Allows Underwear Profile Pics
  (Source:Getty Images)

Earlier this month, Grindr announced it updated its community guidelines, noting in a blog post that the company's "rules are the same as they always have been" except now users can use an underwear snap for their profile pic.

"Why did we do this? As the new Senior Director of Customer Experience at Grindr, "it's my job to make sure," Alice Hunsberger writes. "In digging into our data, I saw that 25% of photos uploaded on Grindr were being rejected and over half of those were being rejected for being too sexual."

Hunsberger goes on to write that Grindr has to abide by rules set by Apple and Google's app stores but stressed Grindr is "a sex-positive app."

"Our marketing materials can be sexy, our users like to talk about sex and use Grindr to hook up, and we can all agree there should be no shame in that," Hunsberger writes. "It's clear that many of our users expect to be able to upload sexy photos and have them approved, and so there were real feelings of frustration and confusion when that didn't happen."

Hunsberger later adds: "I want to be perfectly clear on this point: at Grindr, we are committed to diversity and inclusion in every way, and this extends to our moderation policies and training. We actively work to make our policy easy to understand and enforce objectively. Reviews like this that assume bias and ill-intent were a call to action—something had to change."

After explaining more about the issue with profile pics being rejected in the past, Hunsberger writes "Now we allow almost all photos of people in their underwear (and yes, in towels)."

"As we outline in our Community Guidelines, there are some basic decency expectations which apply to all photos, not just ones with underwear, like no erections, no nudity, no sex acts, no pornographic poses, no extreme closeups of erogenous zones," Hunsberger writes. "This applies to all types of clothing, all gender presentations, and all situations indoor and outdoor. The spirit of the rule is clear, and the guidelines are more simple."

Hunsberger also says the "outcome of this change is that we cut photo rejections in half, without any increase in flags for nudity or pornography from our users."

"That said, there is still work to be done. In addition to human moderation, we do use some automated machine learning systems, and mistakes are possible with both systems. You may see a photo on Grindr that got approved and shouldn't have been," Hunsberger wrote. "If this is the case, please flag it for us so we can take it down. We are also constantly improving our training materials for the moderation team, and are working hard to include more examples of different ethnicities, body types, and gender presentations. We are also working on creating specific anti-bias training for the moderation team."

Click here to read the blog post in full.

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